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Identifying friction across customer service operations
The East Coast moves with a particular kind of energy, the kind you feel when you step out of Penn…
Alejandra Moreno
Alejandra is a Nearshore BPO expert passionate about CX services in USA and Latin America, helping international companies to understand the new wave of technology and BPO Services.
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bilingual support BPO Services BPO Strategy call center teams Cultural Alignment in Outsourcing customer expirience strategy customer service customer support hospitality call center Mexico operations nearshore customer support Nearshore teams operational performance spanish-speaking customer support support operations
