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Service Design for Complex CX Environments
I have always believed that even the most innovative products can be overshadowed by a disjointed service journey. When you…
Jean Moreau
Jean Moreau is a digital marketing expert and content creator passionate about storytelling, social media, and helping brands grow online.
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best customer service BPO Services complex cx environments customer expirience strategy customer support performance CX quality high volume services knowledge transfer managing high volume services managing peak demands measuring customer support Nearshore teams peak demands preventing service degradation training process
