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Nearshore Operations: Strategic Choice for Customer Support
The landscape of business scaling has shifted dramatically over the last few years. It used to be that outsourcing was…
Jean Moreau
Jean Moreau is a digital marketing expert and content creator passionate about storytelling, social media, and helping brands grow online.
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BPO Services complex cx environments customer expirience strategy customer support customer support performance cx environments high volume services knowledge transfer managing high volume services managing peak demands measuring customer support Nearshore teams peak demands Reshaping Cost Efficiency training process
