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Cultural fluency in nearshore customer service
Cultural fluency is no longer a soft skill that companies hope for; it is a necessity. In cross-border operations, it…
Jean Moreau
Jean Moreau is a digital marketing expert and content creator passionate about storytelling, social media, and helping brands grow online.
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automotive industry bilingual support Bilingual Support from Costa Rica BPO Services Communication Across Channels customer in automotive industry customer support expand operations to Mexico financial operations growth strategies hospitality brands live messaging managing seasonal demand Mexico operations Seasonal demand
